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Medical Specialists

Medical Specialists

Internal Medicine, Family Medicine, Pediatrics and more

Allergy and Immunology

Allergy and Immunology

Care of the Immune System

Cardiology

Cardiology

Care of the Heart and Cardiovascular System

Psychiatry

Psychiatry

Care of the Mind and Behavior

Endocrinology

Endocrinology

Care of the various Hormonal Systems in the Body

Gastroenterology

Gastroenterology

Care of the Gastrointestinal System

Geriatric Medicine

Geriatric Medicine

Care of older Adults

Hematology

Hematology

Care of Blood Disorders and Cancers

Physical Therapy

Physical Therapy

Care of the Spinal Cord, Muscles and Bones

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Surgical Specialists

Surgical Specialists

Plastic Surgery, Pediatrics Surgery, Vascular Surgery and more

Pediatric Surgery

Pediatric Surgery

Surgeries related to Infants, Children and Young Adults

Neurosurgery

Neurosurgery

Surgeries related to the Nervous System

Plastic Surgery

Plastic Surgery

Surgeries related to Skin and Soft Tissues of various parts of the body

Orthopedic Surgery

Orthopedic Surgery

Surgeries related to the Bones, Muscles and Tendons in the body

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Combination Medical and Surgical

Combination Medical and Surgical

Obstetrics-gynecology, Urology, Ophthalmology and more

Obstetrics-gynecology

Obstetrics-gynecology

Care for Women in all stages of life

Urology

Urology

Care of Urinary Tract, including the Kidney, the Bladder and more

Ophthalmology

Ophthalmology

Care of the Eyes

Emergency Medicine

Emergency Medicine

All kinds of Emergencies in adults and children

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Clinics & Hospitals

Medical Specialties

Medical Specialties

Internal Medicine, Family Medicine, Pediatrics and more

Allergy and Immunology

Allergy and Immunology

Care of the Immune System

Cardiology

Cardiology

Care of the Heart and Cardiovascular System

Psychiatry

Psychiatry

Care of the Mind and Behavior

Endocrinology

Endocrinology

Care of the various Hormonal Systems in the Body

Gastroenterology

Gastroenterology

Care of the Gastrointestinal System

Geriatric Medicine

Geriatric Medicine

Care of older Adults

Hematology

Hematology

Care of Blood Disorders and Cancers

Physical Therapy

Physical Therapy

Care of the Spinal Cord, Muscles and Bones

View All
Surgical Specialties

Surgical Specialties

Plastic Surgery, Pediatrics Surgery, Vascular Surgery and more

Pediatric Surgery

Pediatric Surgery

Surgeries related to Infants, Children and Young Adults

Neurosurgery

Neurosurgery

Surgeries related to the Nervous System

Plastic Surgery

Plastic Surgery

Surgeries related to Skin and Soft Tissues of various parts of the body

Orthopedic Surgery

Orthopedic Surgery

Surgeries related to the Bones, Muscles and Tendons in the body

View All
Combination Medical and Surgical

Combination Medical and Surgical

Obstetrics-gynecology, Urology, Ophthalmology and more

Obstetrics-gynecology

Obstetrics-gynecology

Care for Women in all stages of life

Urology

Urology

Care of Urinary Tract, including the Kidney, the Bladder and more

Opthalmology

Opthalmology

Care of the Eyes

Emergency Medicine

Emergency Medicine

All kinds of Emergencies in adults and children

View All

FAQs

FAQs

FAQs

Find the Answer to all your Questions

Privacy and Security for Patients

Privacy and Security for Patients

Maintain your Privacy and Security at all times

Terms Of Service

Terms Of Service

Rules and Guidelines for using our services

About Us

About Us

About Us

Learn more about Acute Doctor

About Us

About Us

Learn more about Acute Doctor

Our Team

Our Team

Learn more about Acute Doctor’s Team

Advisory Board

Advisory Board

Learn more about Acute Doctor’s advisory board

Investors & Partners

Investors & Partners

More information for Investors & Partners

Contact Us & Support

Contact Us & Support

Customer Support & Customer Care Center

Contact  Us

Contact Us

We are here to help

Help Video Center

Help Video Center

Have question about using Acute Doctor?

Careers at Acute Doctor

Careers at Acute Doctor

Want to develop your Career at Acute Doctor?

Careers

Careers

Learn more about job opportunities at Acute Doctor

Internship Program

Internship Program

Learn more about Acute Doctor’s Internship Program

Acute Doctor

Refund Policy

Welcome to Acute Doctor, where your satisfaction is our priority. We understand that sometimes things may not go as expected, and we're here to make it right.

Our refund policy is designed to be transparent and fair, ensuring that you receive appropriate assistance in various scenarios:

1. Full Refund Scenario:

Accidental subscription renewal:

If you've been charged for the upcoming month but intend to cancel, we'll issue a full refund promptly.

2. Credit or Partial Refund Situations:

  • Pro-rated refunds:

    If you request a refund but have been using the platform intermittently, we'll review your account activity and provide a partial refund based on the unused portion of your subscription.

  • Technical difficulties:

    In instances where technical issues persist despite our best efforts to resolve them, we may offer a credit or partial refund to compensate for the inconvenience caused.

3. No Full Refund Instances:

  • Beyond our control:

    Technical issues stemming from factors such as your inadequate internet connection or outdated operating systems may not qualify for a full refund. We need to sync our systems before starting our collaboration.

  • Active usage:

    If you're actively benefiting from the features of the Acute Doctor platform, we won't issue a full refund.

  • Completed setup:

    Refunds will not be provided once the clinic setup and branding have been completed.

Furthermore, we understand that each situation is unique, and we're committed to working with you to find a satisfactory resolution. Our dedicated support team is available to address any questions or concerns regarding our refund policy.

At Acute Doctor, we value your trust and strive to provide a seamless experience.

Thank you for choosing us as your healthcare platform partner.

For refund requests please send your inquiry using our support system.

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Contact Us

Medeon Science Park 
Per Albin Hanssons väg 41 SE
205 12 Malmö, SWEDEN
Acute Doctor Ltd
1111B S Governors Ave STE 21340
Dover, DELAWARE 19904, USA

[email protected]

+46 722 789 789

ai call center
+1 484 458 5177

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Contact Us

Medeon Science Park 
Per Albin Hanssons väg 41 SE
205 12 Malmö, SWEDEN
Acute Doctor Ltd
1111B S Governors Ave STE 21340
Dover, DELAWARE 19904, USA

[email protected]

+46 722 789 789
ai call center
+1 484 458 5177

Product

Medical AI SolutionsFor PatientsFor Medical ProvidersFor Student/MentorsFor Med-Tech Co.For Insurance Co.

Legal

Privacy PolicyTerms of ServiceRefund PolicyData ProtectionData RemovalDisclaimer

About us

About UsOur TeamAdvisory BoardInvestorsCareersInternship

Support

FAQHelp Video CenterContact Us

Acute Doctor

gdpr

© 2025 Acute Doctor